Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: I have the two step process to access our outlook account, we enter the correct email address, the correct password, we the are asked to enter the last 4 digits of our phone number linked to the account, we should then receive a phone to give us a access code. The app connects your computer with the Microsoft support agent’s computer using a remote connection. Get support for repairs, training, and advice on all Microsoft products and services. Quick Assist web appįor those using Windows 8.1 or supported Windows Server or macOS versions, the Quick Assist web app will get you help with your computer directly from Microsoft support agents. Option Three - In Windows 10 or Windows 11, select the Search bar or Search icon, type quick assist, and select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Make an appointment at a Surface Walk-In Center to help resolve your issue: Go to the Surface Walk-In Center Contact Information page.
Microsoft account support phone number us serial number#
Have your device’s serial number ready when you call. Option Two - Use the Start menu to open Quick Assist:įor Windows 11: Select Start > All apps > Windows Tools, then select Quick Assist.įor Windows 10: Select Start > Windows Accessories, then select Quick Assist. For Microsoft Premier customers: Submit your service request on Services Hub. you need to recover your account, please contact technical support, they have the right tools to help you with. Option One - In Windows 10 or Windows 11, press Ctrl + Windows logo key + Q at the same time to open Quick Assist. Need a phone number for Microsoft Outlook support. To open Quick Assist, please follow these instructions: The side-by-side image above shows the old and new icons.
For more information contact your support person or admin. Note: If you are on a work or school device you may be restricted by corporate policy from installing or accessing the Quick Assist update in the Store.
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